Privacy Policy
Last Updated: [Date – October 26, 2023]
Component Basics (“us”, “we”, “our”, or “Company”) takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.
Component Basics’ operating base is in Ontario, Canada. For the purposes of applicable data protection laws in Canada, notably the Personal Information Protection and Electronic Documents Act (PIPEDA), Component Basics is the organization responsible for the collection, use, and disclosure of your personal information as described in this policy.
1. Information We Collect About You
We may collect your personal information when you, for example:
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Buy or use any of our online products and/or services;
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Create an account on our Website (www.componentbasics.com);
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Subscribe to newsletters, alerts, or other services from us (where offered);
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Contact us through various channels (e.g., email, phone, contact forms on our Website), or ask for information about a product or service;
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Take part in a competition, prize draw, or survey (if offered);
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Visit or browse our Website; or
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Where you provide information publicly (e.g., through social media interactions related to our Company).
The personal information we may collect about you includes:
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Identity Information: Your name, company name (if applicable).
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Contact Information: Billing address, shipping address, phone and/or mobile number, email address.
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Location Data: For example, a location derived from your IP address or data such as a postal code or name of a town or city.
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Transactional Information: Details about products and services you have purchased from us, order history.
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Interaction Information: Records of your contact with us, such as a note of a call you make, an email or letter sent, or other records of any contact with us.
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Account Information: Account login credentials (e.g., username, password hints, and similar security information used for authentication and access to your account on our Website), account numbers, or other information related to your account.
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Technical Information: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
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Usage Data: Information about how you use our Website, products, and services.
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Marketing and Communications Preferences: Your preferences for particular products and services, and your preferences in receiving marketing from us (where applicable and in compliance with Canada’s Anti-Spam Legislation – CASL).
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See Section 5 (‘Use of Cookies and Other Information-Gathering Technologies’) for details on what we collect using cookies.
2. How We Will Use the Information About You
We gather this information for the following purposes:
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To process your orders, provide our products and services, and manage your account.
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To set up and administer online accounts or profiles used for our communication with you.
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To communicate with you, including responding to your inquiries and providing customer support.
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To personalize your experience on our Website.
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For internal record keeping, administrative, and operational purposes.
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To improve our products, services, and Website. We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our Website and our services. These statistics will not include information that can be used to directly identify you.
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For marketing and promotional purposes, where you have provided consent in accordance with CASL, or where otherwise permitted by law.
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To comply with legal and regulatory obligations.
Data Retention:
We will store personal information for as long as it is reasonably necessary for the purposes for which it was collected, to provide you with our services, to resolve disputes, to enforce our agreements, or as required by applicable legal or regulatory obligations.
Sharing Your Information:
It may be necessary to share some of your information with third-party service providers to assist us in providing our services to you (e.g., payment processors, shipping companies, IT support). We will only share information necessary for them to perform their specific services and require them to protect your information in a manner consistent with this Privacy Policy and applicable laws.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the right to withdraw consent to certain processing of your personal information, subject to legal or contractual restrictions and reasonable notice. If you wish to do so, please send an email info@componentbasics.com
3. Marketing (Compliance with CASL)
We may wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you. We will only do so if we have your express or implied consent, in accordance with Canada’s Anti-Spam Legislation (CASL).
If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the “unsubscribe” link in any marketing email or contact us at info@componentbasics.com
4. Use of Cookies and Other Information-Gathering Technologies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How Component Basics Uses Cookies:
We use cookies to:
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Operate essential features of our Website (e.g., shopping cart, user login).
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Collect anonymous information about how visitors use our Website (e.g., which pages visitors go to most often, and if they get error messages from web pages). This helps us improve the way our Website works.
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Remember choices you make (such as your user name, language, or the region you are in) to provide enhanced, more personal features.
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[If applicable: Gather information for interest-based advertising or to integrate with social media platforms.]
Types of Cookies We May Use:
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Strictly Necessary Cookies: Essential for you to browse the website and use its features, such as accessing secure areas of the site.
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Performance/Analytical Cookies: Collect information about how you use our Website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
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Example: We may use Google Analytics to collect information about how visitors use our website, to create reports and analysis. All data is collected in an anonymous form. You can view Google’s current Privacy Policy on their website.
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Functionality Cookies: Allow our website to remember choices you have made in the past, like what language you prefer or what your user name and password are so you can automatically log in.
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Targeting/Advertising Cookies: [If you use these, describe them. E.g., “These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.”]
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Example (if applicable): We may use Facebook pixels to track activity on our website. Read more about Facebook’s cookie policy on their website.
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Third-Party Cookies:
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Example (if applicable): We may embed videos from YouTube. Viewing these videos may set cookies from YouTube. You can view YouTube’s current Privacy Policy on their website.
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List any other significant third-party cookies (e.g., from social media platforms if you have share buttons or widgets).
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How Can You Change Your Cookie Settings?Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or
You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for common browsers may be helpful:
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Google Chrome
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Microsoft Edge
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Mozilla Firefox
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Opera
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Apple Safari
Alternatively, you can opt-out of Google Analytics tracking across all websites by visiting: http://tools.google.
5. How We Protect Your Information
We have put in place appropriate administrative, technical, and physical security procedures and measures to safeguard your personal information and ensure that it is processed lawfully. This includes measures such as limited access to data, use of passwords, encryption (where appropriate), and secure servers.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.
If you have any particular concerns about your information, please contact us (see Section 10).
You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial Privacy Commissioner (if applicable) if you have concerns about how we process your personal information.
6. Transfers of Your Information Outside of Canada
The information you provide may be processed and stored on servers located in Canada or other countries. If your information is transferred outside of Canada to a country that does not have similar data protection laws, we will take steps to ensure that your privacy rights continue to be protected as outlined in this policy and in accordance with PIPEDA. This may include using contractual clauses or relying on service providers who adhere to recognized data protection standards.
By providing us with your personal information, you consent to these transfers, processing, and storage of your information outside of Canada for the purposes specified in this policy. You acknowledge that if your information is transferred to foreign jurisdictions, it may be accessible to law enforcement and national security authorities of those jurisdictions.
7. Access to Your Information and Updating and Correcting Your Information
You have the right to request access to the personal information that we hold about you, subject to certain exceptions under PIPEDA. If you would like a copy of some or all of your personal information, please send an email to info@componentbasics.com or write to us at the address in Section 10. We may request specific information from you to help us confirm your identity and your right to access.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Component Basics changes, for example, if you change your email address or name, or if you wish to update or correct any inaccuracies, please let us know by contacting us. You may ask us to correct information you think is inaccurate, and you may also ask us to remove information which is inaccurate or no longer necessary for the purposes for which it was collected (subject to legal or contractual retention requirements).
8. Sale of Business
If our business is sold, merged, or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business or their successors in interest. We will ensure that any such successor is bound by terms no less protective of your privacy than those set out in this policy.
9. Your Consent
By using our Website, creating an account, purchasing products, or otherwise providing your personal information to us, you consent to the collection, use, and disclosure of your personal information in the manner set out in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at info@componentbasics.com. Please note that withdrawing consent may affect our ability to provide you with certain products or services. We will inform you of the implications of withdrawing consent.
10. Changes to Privacy Policy
We keep our Privacy Policy under regular review. If we change our Privacy Policy, we will post the changes on this page and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times.
This Privacy Policy was last updated on October 23, 2023
11. How to Contact Us
We welcome your views about our Website and our Privacy Policy. If you would like to contact us with any queries, comments, or to exercise your privacy rights, please contact our Privacy Officer:
Component Basics
Attn: Privacy Officer
35 Viking Lane, Etobicoke, M9B 0A2, ON, Canada
Email: info@componentbasics.com
Website: www.componentbasics.
12. Links to Other Websites
Our Website may contain links to other websites. This Privacy Policy only applies to this Website (www.componentbasics.com), so when you access links to other websites, you should read their own privacy policies.